Welcome To Cloud Support
How Can We Help?
-
Initial Set up
- Switchboard Live Quick Start Guide
- Workflow Page
- Stream Groups
- What Destinations can I go live to using Switchboard?
- Switchboard Connect: Add Destinations
- Which Encoder Should I Use with Switchboard Cloud?
-
Destinations
- Connecting YouTube to Switchboard Connect
- How to Enable Live Streaming on YouTube
- How to create a scheduled YouTube Event and Go Live with Switchboard
- Streaming to Facebook with Switchboard
- Connecting Facebook Business Page with your Switchboard Account
- How to Add a Facebook Profile, Page or Group as a Custom RTMP in Switchboard Cloud
-
Live Stream Management
- Destination Manager Page
- How to Go Live in Vertical (9:16) format with Switchboard
- How to Add a Stream Title and Description to your Live Videos
- How to Quickly Switch Between Encoder Workflows
- How to Delete an Encoder Workflow
-
Switchboard Features
- How to Activate the Date Feature
- How to Use the Switchboard Live "Undo Go Live Button"
- How to Go live on Rumble from your Switchboard Account
- How to use the Switchboard Partner Feature
- How to Use the Switchboard Autostart Feature
- Managing your Destinations in a Group
-
Live Streaming Software and Encoders
- Workflow Overview Page
- Connect Broadcast Pix with Switchboard Live
- How to Connect Quicklink Cre8 with your Switchboard Cloud Account
- Connecting Open Broadcaster Software (OBS) to Switchboard Cloud
- Connecting Switchboard Cloud with DataVideo-NVS25
- Connecting Switcher Studio to Switchboard Cloud: Mobile Live Streaming
-
Account Management
- How to Pay an Outstanding Invoice
- How to Log into your Switchboard Cloud account
- How to Log Out Switchboard Cloud
- Connect Google with your Switchboard Account for an easier log in
- Update account details
- Switchboard Cloud Sub Account feature
-
Subscriptions and Billing
- Upgrade Switchboard Subscription
- Refunds and Cancellation Policy
- Update Payment Method
- Viewing Subscription Invoices
- Trial Subscription
- Canceling an Active Subscription
-
FAQ
- FAQ Frequently Asked Questions
- Switchboard Cloud Current Updates
- Switchboard Glossary
- Current Switchboard Live Support Issues
- Schedule a Live Demo with our Switchboard Live Sales Team!
- How many characters can I use in my stream title?
-
Troubleshooting
- Troubleshoot Facebook Business Page
- Troubleshooting: Perform a Speed Test
- Troubleshooting: Pairing Epiphan Webcaster x2 with Switchboard
- Troubleshooting: My embedded YouTube Live video will not play on my website
- Troubleshooting: Object reference not set to an instance of an object
- Disable pop-up blockers