Welcome To Cloud Support
How Can We Help?
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Intro to Switchboard Cloud
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Starting Guide
- Step 1: Switchboard Cloud: Authorize Destinations
- Step 2: Switchboard Cloud: Connect Your Encoder
- Step 3: Switchboard Cloud: Configure Your Encoder
- Step 4: Switchboard Cloud: GO LIVE!
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FAQ
- Frequently Asked Questions
- How many Destinations can I stream to?
- How do we calculate the hours used per month?
- How do I change the name of my current encoder workflow?
- Can I stream to YouTube?
- Schedule a Live Demo with our Switchboard Live Sales Team!
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Multistreaming with Switchboard Cloud
- Managing your Destinations in a Group
- Check Authorization Button and Destination Management
- Connecting YouTube to Switchboard Cloud
- Apply Template to a Group
- Rename a Destination in Switchboard Cloud
- Connect to a scheduled Facebook Live Event with a persistent stream key and Switchboard Cloud
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Encoders
- Connect ManyCam to my Switchboard Cloud Account
- Going Live with Switcher Studio and Switchboard Live
- How to Stream from OBS to Multiple Platforms with Switchboard Cloud
- Choosing a Switchboard Cloud Server Region or Zone
- Connecting Ecamm Live to Switchboard Cloud
- Connecting Zoom Meeting to Switchboard Cloud
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My Account
- Add Additional Team Members to Your Switchboard Cloud subscription
- Invitation to become a Team Member of a Switchboard Cloud Account
- Change or Reset My Password
- Using Two-Factor Authentication
- My Team ID
- Changing Two-Factor Phone Number
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Subscriptions and Billing
- Upgrade your Switchboard Cloud Subscription
- Switchboard Live Cloud Pricing
- Pausing an Active Subscription
- Update Payment Method
- Choosing A Subscription & Billing Cycle
- Viewing Subscription Invoices
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Workspace
- Workflow Page
- Delete a Destination
- Preview Audio
- Customizing My Sources
- Workflow Tabs
- Switchboard Cloud: Stream Server/URL
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Branding Your Stream
- What is a Branded StreamShare page?
- How to Add a Title to your live stream in Switchboard Cloud
- Adding and Removing Templates
- Multipublish your live event with the Stream Share Feature in Switchboard Cloud
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Glossary + FAQ's
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Troubleshooting
- Troubleshooting I am Live but one of my destinations is losing the bitrate.
- Troubleshooting: YouTube won't connect
- Troubleshooting: Not Receiving Video
- Troubleshooting: Unauthorized Destination