Welcome To Cloud Support
How Can We Help?
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Intro to Switchboard Cloud
- Switchboard Live Quick Start Guide
- Workflow Page
- Onboarding Video
- Which Encoder Should I Use with Switchboard Cloud?
- Switchboard Destinations
- Quick "How To Videos" | Connecting Switchboard Cloud
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Starting Guide
- Create First Destination Group
- Switchboard Cloud: Add Destinations
- Switchboard Cloud: Connect Your Encoder
- Switchboard Cloud: Configure Your Encoder
- Switchboard Cloud: GO LIVE!
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FAQ + Glossary
- FAQ Frequently Asked Questions
- Current Switchboard Live Support Issues
- Switchboard Cloud Current Updates
- Switchboard Cloud Glossary
- How many Destinations can I stream to?
- How do we calculate the minutes used per month?
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Multistreaming with Switchboard Cloud
- Connecting Facebook Business Page with your Switchboard Account
- How to opt-in and Share your Social Channels on the Viral StreamShare™ page
- How to Go Live in Vertical (9:16) format with Switchboard
- How to use the Switchboard Viral StreamShare™ feature
- How to Go Live to Vimeo from Switchboard
- How to Go Live on Telegram using Switchboard
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Managing Groups and Destinations
- How to Add a Destination Group to your Switchboard Workflow
- Move a destination from one destination group to another destination group.
- Managing your Destinations in a Group
- How to Re-Authorize a Destination in Switchboard Cloud
- What is the Difference between Existing and New Destinations in Switchboard Cloud?
- Destination Details
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Encoders
- How to Connect Quicklink Cre8 with your Switchboard Cloud Account
- Connecting Open Broadcaster Software (OBS) to Switchboard Cloud
- How to Stream from OBS to Multiple Platforms with Switchboard Cloud
- Connecting Switchboard Cloud with DataVideo-NVS25
- Connecting Switcher Studio to Switchboard Cloud: Mobile Live Streaming
- Going Live with Switcher Studio and Switchboard Live
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My Account
- How to Log into your Switchboard Cloud account
- How to Log Out Switchboard Cloud
- Connect Google with your Switchboard Account for an easier log in
- Update account details
- Switchboard Cloud Sub Account feature
- Overview of My Switchboard Account
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Subscriptions and Billing
- How to Pay an Outstanding Invoice
- Upgrade Switchboard Subscription
- Refunds and Cancellation Policy
- Update Payment Method
- Viewing Subscription Invoices
- Trial Subscription
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Workspace
- Upgrade to the New Switchboard Cloud workflow
- How to Quickly Switch Between Encoder Workflows
- How to Use the Switchboard Autostart Feature
- How to change the visibility of your live video for YouTube and Facebook Profiles
- Preview Audio
- Customizing My Sources
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Branding Your Stream
- How to Add a Stream Title and Description to your Live Videos
- Apply Template to a Group
- Switchboard Cloud Template Feature
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Troubleshooting
- Troubleshoot Facebook Business Page
- Troubleshooting - Critical Error
- Troubleshooting: Perform a Speed Test
- Troubleshooting: Pairing Epiphan Webcaster x2 with Switchboard
- YouTube stuck at "starting 1/2"
- Troubleshooting: My embedded YouTube Live video will not play on my website