Welcome To Cloud Support
How Can We Help?
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Intro to Switchboard Cloud
- Switchboard Live Starting Guide
- Onboarding Video
- Which Encoder should I use with Switchboard Live?
- Switchboard Live Destinations
- Quick "How To Videos" | Connecting Switchboard Cloud
- How do I GO LIVE with Switchboard Cloud?
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Starting Guide
- Step 1: Switchboard Cloud: Authorize Destinations
- Step 2: Switchboard Cloud: Connect Your Encoder
- Step 3: Switchboard Cloud: Configure Your Encoder
- Step 4: Switchboard Cloud: GO LIVE!
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FAQ + Glossary
- Frequently Asked Questions
- Current Switchboard Live Support Issues
- Switchboard Cloud Glossary
- How many Destinations can I stream to?
- How do I delete, change, or rename my current encoder workflow?
- How do I live stream to Facebook?
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Multistreaming with Switchboard Cloud
- Go Live to TikTok using Switchboard
- How to Add Twitter as a Custom RTMP destination into your Switchboard Account
- How Do I Add a Facebook Profile, Page or Group as a Custom RTMP in my Switchboard Cloud account?
- Connecting Facebook to Switchboard Cloud
- Connecting LinkedIn to Switchboard Cloud
- Connecting YouTube to Switchboard Cloud
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Managing Destinations
- Update my Switchboard Account from Periscope to Twitter
- Managing your Destinations in a Group
- How to Add a StreamShare Destination to a Destination Group
- Move a destination from one destination group to another destination group.
- Check Authorization Button and Destination Management
- Rename a Destination in Switchboard Cloud
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Encoders
- How to connect BeLive with your Switchboard account
- Connecting Zoom Meeting to Switchboard Cloud
- Connecting Ecamm Live to Switchboard Cloud
- Connecting Switcher Studio to Switchboard Cloud: Mobile Live Streaming
- Connecting Open Broadcaster Software (OBS) to Switchboard Cloud
- How to Stream from OBS to Multiple Platforms with Switchboard Cloud
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My Account
- Overview of My Switchboard Account
- Add a Team Member to a Switchboard Cloud subscription
- Invitation to become a Team Member of a Switchboard Cloud Account
- Change or Reset My Password
- Using Two-Factor Authentication
- My Team ID
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Subscriptions and Billing
- Switchboard Live Cloud Pricing
- Pausing an Active Subscription
- Update Payment Method
- Viewing Subscription Invoices
- Trial Subscription
- Canceling an Active Subscription
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Workspace
- How to Quickly Switch Between Encoder Workflows
- How to enable Low Latency mode in Switchboard for your YouTube channel
- Enable the Switchboard GO Live Autostart feature
- How to use the private toggle in your Switchboard Account
- Workflow Page
- Preview Audio
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Branding Your Stream
- Multipublish your live event with the StreamShare Feature in Switchboard Live
- How to Add a Stream Title and Description to your Live Videos
- How to opt-in and share my social destinations
- Switchboard Cloud Template Feature
- What is a Branded StreamShare page?
- Adding a Watermark in Switchboard Cloud
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Troubleshooting
- Troubleshooting: Perform a Speed Test
- Troubleshooting: My embedded YouTube Live video will not play on my website
- Troubleshooting: Object reference not set to an instance of an object
- Troubleshooting: Too Many Destinations Code
- Troubleshooting : My Facebook destination is stuck at "starting 1/2"
- Disable pop-up blockers