Welcome To Cloud Support
How Can We Help?
-
Intro to Switchboard Cloud
- How to Sign up for a Switchboard Account
- Switchboard Live Quick Start Guide
- Workflow Page
- Onboarding Video
- Which Encoder Should I Use with Switchboard Cloud?
- Switchboard Destinations
-
Starting Guide
- Create First Destination Group
- Switchboard Cloud: Add Destinations
- Switchboard Cloud: Connect Your Encoder
- Switchboard Cloud: Configure Your Encoder
- Switchboard Cloud: GO LIVE!
-
FAQ + Glossary
- FAQ Frequently Asked Questions
- Current Switchboard Live Support Issues
- Switchboard Cloud Current Updates
- Switchboard Cloud Glossary
- How many Destinations can I stream to?
- How do we calculate the minutes used per month?
-
Multistreaming with Switchboard Cloud
- How to opt-in and Share your Social Channels on the Viral StreamShare™ page
- How to Go Live in Vertical (9:16) format with Switchboard
- How to use the Switchboard Viral StreamShare™ feature
- How to Go Live to Vimeo from Switchboard
- How to Go Live on Telegram using Switchboard
- Go Live to TikTok using Switchboard
-
Managing Groups and Destinations
- How to Tell the Difference Between Old and New Groups
- How to Re-Authorize a Destination in Switchboard Cloud
- What is the Difference between Existing and New Destinations in Switchboard Cloud?
- Managing your Destinations in a Group
- Move a destination from one destination group to another destination group.
- How to Add a Destination Group to your Switchboard Workflow
-
Encoders
- How to Create an Encoder Workflow
- Connect Mevo with Switchboard
- Connecting Open Broadcaster Software (OBS) to Switchboard Cloud
- How to Stream from OBS to Multiple Platforms with Switchboard Cloud
- Connect StreamYard with Switchboard Live
- Connecting Switcher Studio to Switchboard Cloud: Mobile Live Streaming
-
My Account
- How to Log into your Switchboard Cloud account
- How to Log Out Switchboard Cloud
- Connect Google with your Switchboard Account for an easier log in
- Update account details
- Switchboard Cloud Sub Account feature
- Overview of My Switchboard Account
-
Subscriptions and Billing
- Switchboard Live Cloud Pricing
- Upgrade Switchboard Subscription
- Refunds and Cancellation Policy
- Update Payment Method
- Viewing Subscription Invoices
- Trial Subscription
-
Workspace
- Upgrade to the New Switchboard Cloud workflow
- How to Quickly Switch Between Encoder Workflows
- How to Use the Switchboard Autostart Feature
- How to change the visibility of your live video for YouTube and Facebook Profiles
- Preview Audio
- Customizing My Sources
-
Branding Your Stream
- How to Add a Stream Title and Description to your Live Videos
- Apply Template to a Group
- Switchboard Cloud Template Feature
- How to use the classic StreamShare™ Feature in Switchboard Live
- How to fill out the StreamShare form and opt-in destinations
-
Troubleshooting
- Troubleshooting - Critical Error
- Troubleshooting: Perform a Speed Test
- Troubleshooting: Pairing Epiphan Webcaster x2 with Switchboard
- YouTube stuck at "starting 1/2"
- Troubleshooting: My embedded YouTube Live video will not play on my website
- Troubleshooting: Object reference not set to an instance of an object