Welcome To Cloud Support
How Can We Help?
-
Switchboard Start Guide
- Switchboard Live Initial Set up
- Workflow Page
- Stream Groups
- Switchboard Live: Add Destinations
- Switchboard Live: Connect Your Encoder
- Switchboard: GO LIVE!
-
Destinations
- How to Go live on Rumble from your Switchboard Account
- Connecting YouTube to Switchboard Connect
- How to Enable Live Streaming on YouTube
- How to create a scheduled YouTube Event and Go Live with Switchboard
- Connecting Facebook Business Page with your Switchboard Account
- How to Add a Facebook Profile, Page or Group as a Custom RTMP in Switchboard Cloud
-
Live Stream Management
- Workflow Overview Page
- Destination Manager Page
- How to Go Live in Vertical (9:16) format with Switchboard
- How to Add a Stream Title and Description to your Live Videos
- How to Quickly Switch Between Encoder Workflows
- How to Re-Authorize a Destination in Switchboard
-
Switchboard Features
- How to Activate the Date Feature
- How to Use the Switchboard Live "Undo Go Live Button"
- How to use the Switchboard Partner Feature
- How to Use the Switchboard Autostart Feature
- How to change the visibility of your live video for YouTube and Facebook Profiles
- How to opt-in and Share your Social Channels on the Viral StreamShare™ page
-
Live Streaming Software and Encoders
- Connect Broadcast Pix with Switchboard Live
- How to Connect Quicklink Cre8 with your Switchboard Cloud Account
- Connecting Open Broadcaster Software (OBS) to Switchboard Cloud
- Connecting Switchboard Cloud with DataVideo-NVS25
- Connecting Switcher Studio to Switchboard Cloud: Mobile Live Streaming
- Connecting Zoom Meeting to Switchboard
-
Account Management
- How to Log into your Switchboard Account
- How to Log Out Switchboard Cloud
- Connect Google with your Switchboard Account for an easier log in
- Update account details
- Switchboard Cloud Sub Account feature
- Overview of My Switchboard Account
-
Subscriptions and Billing
- How to Pay an Outstanding Invoice
- Upgrade Switchboard Subscription
- Refunds and Cancellation Policy
- Update Payment Method
- Viewing Subscription Invoices
- Trial Subscription
-
FAQ
- FAQ Frequently Asked Questions
- Switchboard Glossary
- Non-profit subscription
- Do you offer a Free or Non Profit subscription?
-
Troubleshooting
- Troubleshoot Facebook Business Page
- Troubleshooting: Perform a Speed Test
- Troubleshooting: My embedded YouTube Live video will not play on my website
- Disable pop-up blockers
- How to verify that I am an Admin of a Facebook Group
- Troubleshooting: Not Receiving Video