Welcome To Cloud Support
How Can We Help?
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Intro to Switchboard Cloud
- How to Sign up for a Switchboard Account
- Switchboard Live Starting Guide
- Workflow Page
- Onboarding Video
- Which Encoder Should I Use with Switchboard Cloud?
- Switchboard Destinations
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Starting Guide
- Step 1: Switchboard Cloud: Add Destinations
- Step 2: Switchboard Cloud: Connect Your Encoder
- Step 3: Switchboard Cloud: Configure Your Encoder
- Step 4: Switchboard Cloud: GO LIVE!
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FAQ + Glossary
- FAQ Frequently Asked Questions
- Switchboard Cloud Current Updates
- Switchboard Cloud Glossary
- How many Destinations can I stream to?
- How do we calculate the minutes used per month?
- How do I delete, change, or rename my current encoder workflow?
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Multistreaming with Switchboard Cloud
- How to Go Live in Vertical (9:16) format with Switchboard
- How to Use Viral StreamShare™
- How to Go Live to Vimeo from Switchboard
- How to Go Live on Telegram using Switchboard
- Go Live to TikTok using Switchboard
- How to Add Twitter as a Custom RTMP destination into your Switchboard Account
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Managing Destinations
- What is the Difference between Existing and New Destinations in Switchboard Cloud?
- Managing your Destinations in a Group
- How to Add a StreamShare™ Destination to a Destination Group
- Move a destination from one destination group to another destination group.
- Check Authorization Button and Destination Management
- Rename a Destination in Switchboard Cloud
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Encoders
- Connect Mevo with Switchboard
- Connecting Open Broadcaster Software (OBS) to Switchboard Cloud
- How to Stream from OBS to Multiple Platforms with Switchboard Cloud
- Connect StreamYard with Switchboard Live
- Connecting Switcher Studio to Switchboard Cloud: Mobile Live Streaming
- Going Live with Switcher Studio and Switchboard Live
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My Account
- Overview of My Switchboard Account
- Add a Team Member to a Switchboard Cloud subscription
- Invitation to become a Team Member of a Switchboard Cloud Account
- Change or Reset My Password
- Using Two-Factor Authentication
- My Team ID
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Subscriptions and Billing
- Switchboard Live Cloud Pricing
- Upgrade Switchboard Subscription
- Refunds and Cancellation Policy
- Pausing an Active Subscription
- Update Payment Method
- Viewing Subscription Invoices
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Workspace
- How to Quickly Switch Between Encoder Workflows
- How to enable Low Latency mode in Switchboard for your YouTube channel
- How to Use the Switchboard Autostart Feature
- How to use the private toggle in your Switchboard Account
- Preview Audio
- Customizing My Sources
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Branding Your Stream
- How to Add a Stream Title and Description to your Live Videos
- Apply Template to a Group
- Switchboard Cloud Template Feature
- How to use the classic StreamShare™ Feature in Switchboard Live
- How to fill out the StreamShare form and opt-in destinations
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Troubleshooting
- Troubleshooting - Critical Error
- Troubleshooting: Perform a Speed Test
- Troubleshooting: Pairing Epiphan Webcaster x2 with Switchboard
- YouTube stuck at "starting 1/2"
- Troubleshooting: My embedded YouTube Live video will not play on my website
- Troubleshooting: Object reference not set to an instance of an object