The purpose of this support article is to explain how to switch to the upgraded Switchboard workflow so that you can take advantage of the benefits!
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PLEASE NOTE: When you upgrade to the new workflow, new streaming information will be created (the RTMP URL and Stream Key), and you'll need to copy and paste the new information into the live streaming software you are using. |
Requirements
- Framerate needs to be set to 2 Keyframes (60 seconds)
- RTMPS-based live streaming software (Encoders).
Currently not supported on the New Upgraded Workflow:
- Go live to Dacast, StreamingChurch, and Authenticated RTMP destinations(which require a username and password combo).
How to switch to the NEW upgraded workflow
Click the "Upgrade Workflow" button below the Switchboard Confidence monitor.
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Epiphan Webcaster X2 Users: We recommend pairing the encoder first, then clicking the upgrade workflow button. |
A pop-up window display. Click the "UPGRADE" button.
The back end will make the update for you. A New pop-up window will confirm that the upgrade is complete. At this step, you can copy and paste the new RTMP info into the live-streaming application that you are using.
Click the button "GOT IT!"
The new workflow will open, and you'll see the destination groups and stream titles have been successfully applied to the workflow.
Click the "VIEW" button below the Switchboard Confidence monitor.
Test the connection between the live streaming software and the Upgraded workflow.
Remember, destination groups with autostart enabled will automatically start streaming during the test.
- Start streaming from the live streaming software to the NEW workflow.
- The video will display on the confidence monitor.
Manually switch a Legacy workflow to a New Switchboard Cloud workflow.
You can manually switch a legacy workflow to a new Switchboard Cloud workflow if you decide not to use the pink upgrade workflow button. Follow the detailed steps below.
Click the down arrow at the top of the confidence monitor.
Select Add NEW Workflow.
Choose your live streaming software ( encoder) from the list.
Connect to the third-party live streaming software.
Copy and paste the RTMP URL and Stream Key into the third-party live streaming software.
Test the connection between the live streaming software and Switchboard Cloud.
- Start streaming from the live streaming software to the NEW workflow.
- The video will display on the confidence monitor.
Create a New Group
Click the yellow Add Group button.
Add Destinations
Now that you've created the group on the workflow, you'll need to add destinations using one of the options below.
Option 1 Add Existing Destinations
- Remove all destinations from the LEGACY workflow and bring them to the NEW UPGRADED workflow as existing. This method allows you to save the extra steps of authorizing destinations.
- Navigate to the original LEGACY workflow.
- Press the down arrow at the top of the confidence monitor, and select the desired workflow.
- Click the select all check box at the top of the destination group.
- Click the Remove all button.
Return to the NEW UPGRADED workflow that you just created.
Add Destinations to the New Group as Existing Destinations.
In the New Group, Click the plus Icon.
Select Existing Destination from the menu.
Select the destinations from the list by clicking the checkboxes.
Click DONE.
Your New Group is successfully created with the destinations from the previous LEGACY workflow.
Option 2 Add New Destinations.
- Click the social icon at the bottom of the destination group.
- Follow the authorization process.
- Repeat to add more destinations.
Go Live!
Now that you've created the destination groups, applied any desired templates, and tested the connection between your live-streaming encoder and this new workflow, you are ready for the fun part! Multistreaming!
- Start streaming from the live-streaming encoder.
- Video will display on the Switchboard confidence monitor.
- Select the desired destinations.
- Go Live!