This support article will provide settings information on how to connect DataVideo-NVS25 with your Switchboard Cloud Account.
In order to to use the upgraded Switchboard Cloud workflows, you will need to use the following streaming profile 720p 30 fps GOP at 60 - 2000kbps video & audio is 128.
These are the recommended settings via Datavideo when connecting to a rtmps:// based server with an NVS25 encoder.
First, check to ensure you have the latest firmware (FW190927), prior to doing the upgrade.
Here's a LINK to download the latest firmware, https://datavideo.com/us/files
There are instructions provided in the zip file on how to do so, but for the most part, here they are: