How do I fix the error "Too Many Transcoded Destinations (Total) code 7?
If you've received the error message below it means that you have transcoding turned on. Turn off transcoding to remove the error.
Error Message: Too Many Transcoded Destinations (Total)(code 7)
This workflow's configuration has one or more issues that could prevent some Destinations from starting. We recommend making changes to resolve the following issues before attempting to go live.
Starting all of this workflow's transcoded Destinations will exceed the maximum number allowed for the current subscription. You will not be able to start all of this workflow's transcoded Destinations at the same time.
The error message reveals the following information:
1. The total number of total destinations allowed to have transcoding turned on for your subscription. In this example, "0" is the total number of destinations that can have transcoding turned on.
2.The number of destination(s) exceeding the limit for your subscription. In this example, transcoding must be turned off for 3 of the destinations.
Follow the steps below to turn off transcoding.
Step 1
Press the Info button next to your destination.
Step 2
A new window will open.
Select Transcode & Watermark.
Press the down arrow to open the common presets drop-down menu.
Step 3
To remove the error, change the Common preset to Source Quality (the default setting). Press the OK button.
Step 4
You will notice the text has been updated below the destination name.
The error should be removed and you are now ready to proceed with your multistream.
If you'd like to have transcoding as an add-on for your Switchboard account, please submit a request to sales@switchboard.live