If you have issues signing in with your Switchboard Cloud password or want to change your password, you can easily reset it by following these steps. 

• Reset Password
• Change Password- Use this method while logged into your Switchboard account.

Reset Your Password

STEP 1

Visit https://accounts.switchboard.live/account/login

Below the login button, click Forgot Password.

STEP 2

A window will open. Enter your email address. Make sure it's the one you registered with Switchboard Cloud!

Click on the button "Send Password Reset Email."

Switchboard will send an email to the email address you provided.

STEP 3

Check your email and follow the instructions to reset the password.

Not Receiving the reset password email?

Try the following tips

1. Wait about 5 minutes and send the request again. 

2. Search your inbox for a reset password request 

• Subject: Switchboard Live | Password Reset Request
• Sender: service@switchboard.live

3. Check Spam or junk mail folder

4. Check if your email provider is blocking our email address. See if they can add "@switchboard.live" as an approved contact.

Changing Your Password

Use this method while you are signed in to your Switchboard Account. 

STEP 1

Click Main Menu on the top left. Select Login Details.

STEP 2

Choose Change Password.

STEP 3

Provide your Old Password in the field.

Enter a New Password in the designated field.

Enter the new password in the third field to confirm.

Press the green button Change Password to complete the process.

Congratulations, you've successfully changed your password.

Troubleshooting

If you see a message telling you that we can't find an account registered with your email address, check for a typo and ensure that it's the same email address you used to register for Switchboard Cloud.

If you need help logging into your account due to staff changes at your organization, please contact support@switchboard.live.