Change or Reset My Password

If you have issues when signing in with your Switchboard Cloud password, or if you simply want to change your password, you can easily reset it by following these steps. 

Reset Your Password

  1. Visit cloud.switchboard.live/connect/login
  2. Below the Log In form, click Forgot Password
  3. On the next page, enter your email address. Make sure it's the one you registered with Switchboard Cloud!
  4. Click Send Password Reset Email

˜An email will be sent to the email address you provided. Follow the instructions to Reset password

Changing Your Password

Depending on whether or not you're signed in to your account, there are two ways to change your password.

Signed in to Switchboard Cloud

  1. Click Menumenu.png > Accountperson.png
  2. Under Login Settings, choose Change Password
  3. Provide your Old Password, a New Password, and Confirm New Password

Signed out of Switchboard Cloud

  1. Visit accounts.switchboard.live/
  2. Log in with your email address and password
  3. Under Login Settings, choose Change Password
  4. Provide your Old Password, a New Password, and Confirm New Password

Troubleshooting

If you see a message telling you that we can't find an account registered with your email address, check for a typo, and/or ensure that it's the same email address you used to register for Switchboard Cloud.

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