The workflow page is where you'll spend the majority of your time when logged into your Switchboard account.

The Workflow Page is split into two (2) components:

Encoder Workflow Pane (left) and the Destinations Pane (right).

Workflow Pane

The Encoder Workflow Pane allows the selection and configuration of the encoder (RTMP information), viewing the Confidence monitor, and checking the stream's status.

Workflow (Source) Name: Populated with the name of the live streaming software (encoder). It's an internal label and can be changed to whatever you like.

Workflow Drop-down Menu:

From the drop-down menu, you can quickly switch between the various encoder workflows in your account, add a new workflow, or view all encoder workflows to monitor all inbound streams.

Above the preview window, click the arrow to open the drop-down menu.

Click on one of the listed workflows to open it.
Create a new encoder workflow (ingestion point) in your Switchboard account.
You can view all of the encoder workflows in your Switchboard account.

Confidence Monitor ( preview window)

A live preview display that verifies the current video Switchboard receives from a connected live streaming software (encoder).

By default, the confidence monitor will display the Switchboard RTMP URL and Stream Key; the information needed to connect to a third-party live streaming platform to the specific workflow.

The video content will display on the confidence monitor when the live streaming software is sending content a workflow with matching streaming information.

If nothing is showing on the Switchboard Confidence monitor, and the status doesn't display "Receiving Video" with a green dot, then that means that we are not receiving anything from your encoder, and therefore we do not have any video to send to your destinations.

RTMP URL: The (RTMP) address to the Switchboard Live server.

Press the "Copy" button and paste the RTMP URL into the stream settings of the live streaming software.

switchboardlive_encoder_workflow_pane_server_rtmp_url.png

Note: Each encoder (live streaming software) is a little different; they may call the RTMP URL any of the following, “Stream URL,” “RTMP Address,” or “SERVER URL.”

Stream Key: A unique code used to identify the specific workflow.

Press the "Copy" button and paste the Stream Key into the stream settings of the live streaming software.

Reveal or Hide Stream Key

By default, the Stream Key is hidden. Click on the field to reveal the stream key.

Reset Stream Key

If you need to reset the stream key, click the reset stream key button (double arrow ), and confirm.

Very important - If you reset the stream key, copy and paste the new value into the live streaming software you are using.

Preview Audio by holding down on the button.

Source Tab

Below the source tab, you'll see the status between the live streaming software and the specific workflow.

Stream status: Not receiving Video

Your live streaming software is not sending video to this specific workflow.

Stream Status: Receiving Video

There’s a successful connection between your live streaming software and this specific workflow. You're ready to go live to the destinations added to the workflow.

Config Tab

The config tab allows you to rename the encoder workflow, change the source color, or permanently remove this specific workflow from the Switchboard account.

Rename the workflow

Click the config tab, then type in the field to rename the workflow.

Change the source color

Click the config tab, then click on the color box to change the source color.

Remove workflow

Click the config tab, then click the "remove workflow button" to permanently delete a workflow from the Switchboard Cloud Account.

switchboardlive_Workflow_pane_tabs_config-remove-workflow.png

Destination Pane

The Destination Pane allows you to select and configure your destination's metadata by selecting a Template, adding and managing Destinations tied to this workflow, and monitoring your Destination's Status.

Destination Header Bar displays your streaming status, error messaging, and Add Group Buttons (Viral StreamShare™ or Switchboard Cloud Group).

Encoder status

No Video Present: You’ll need to start streaming from the live streaming encoder to this specific Encoder Workflow to go live.

switchboardlive_workflow-page_destinations_pane_no_video_present.png

Video Present: this means you are ready to go live because video content comes through from the live-streaming software.

switchboardlive_workflow-page_destinations_pane_video_is_present.png

Live Streaming: Messaging displays that you are active and live streaming.

switchboardlive_workflowpage_Destinations_Pane_LiveStreaming.png

Error messages: If there is an issue going live to a destination or a connection has been lost between the live streaming encoder and this workflow.

Add Groups Button

Destination groups give the ability to group destinations based on preferences. For example, going live to certain channels on specific days of the week can be created into a destination group just for that purpose. The user can create multiple destination groups on a workflow page.

Add Viral StreamShare™ Group

Click the Add Vss Group button to create a Viral StreamShare™ Group.
Note: There can only be one Viral StreamShare™ Group per workflow, which is displayed at the top of the workflow.

switchboardlive_workflow-page_destinations_pane_Add_Groups.png

Add Switchboard Group

Click the Add Group button.
A workflow can have multiple destination groups with their own destinations and template.

switchboardlive_workflow-page_destinations_pane_add_Switchboard_Groups.png

Use the help button to access the help center, submit a ticket, or start a live chat.

Live Streaming status visual indicator

Active Destinations: Total number of active live destinations on the workflow.

switchboardlive_workflow-page_destinations_pane_active_live_destinations.png

Total Number of Viewers: Total number of viewers currently watching the live stream.

switchboardlive_workflow-page_destinations_pane_total_live_viewers.png

Timer: Length of time for the current live-stream broadcast.

Destination Groups:

Groups allow you to connect and store your social destinations ( YouTube, Twitch, Facebook, Twitter, LinkedIn, etc.), add and edit titles & descriptions via Templates, and turn on/off the autostart feature.

You can add one Viral StreamShare™ group and multiple Switchboard Cloud groups to a workflow.

Destination Group Header

Group Name: Name the group to identify within a given workflow quickly. The group name is an internal label, only visible to the Switchboard Cloud account user.

switchboardlive_workflow-page_destinations_pane_destinations_Pane.png

Number of Destinations saved to the specific group.

switchboardlive_workflow-page_destinations_pane_destinations_in_group.png

Autostart Status:

Automatically starts the stream for destinations in the group that have this turned on. Turn this feature on or off before sending video from the encoder into your Switchboard account.

switchboardlive_workflow-page_destinations_pane_autostart_status_on.png

switchboardlive_workflow-page_destinations_pane_autostart_off.png

Stream Titles and Templates

Adding stream titles and descriptions can further help keep branding consistent. Stream titles are applied per destination group and are created with the Switchboard template feature.

Template Name:

Name of the active template applied to this specific group.

switchboardlive_workflow-page_destinations_pane_template_name.png

Stream title:

The stream title will publish along with the live video to natively added destinations, like YouTube, Twitter, Facebook, Twitch, and LinkedIn.

switchboardlive_workflow-page_destinations_pane_stream_title.png

Check box: Used to select all the destinations in the desired group.

You can Select All destinations to Start/Stop streams or Remove Destinations from a workflow simultaneously.

switchboardlive_workflow-page_destinations_pane_select-all-checkbox.png

Select All -> Go Live

This will start the stream for all selected destinations at the same time.

Select All-> Remove All

This will remove all of the selected destinations at one time.

switchboardlive_workflow-page_destinations_pane_select_all_remove_all.png

Edit Group Button:

Click the Pencil icon to open the edit the group window, allowing you to change the group name, enable autostart, and update the metadata ( stream title and description).

switchboardlive_workflow-page_destinations_pane_editgroup-button-pencil-icon.png

Check authorization button: used to check the authorization of the destinations in the specific group. Use this button to verify that the destinations are still authorized and connected with the Switchboard workflow.

switchboardlive_workflow-page_destinations_pane_check-authorization.png

Collapse or Expand the group

Click the button to open or close the group. This button is helpful if your workflow has a lot of groups and destinations and you want to focus on a specific destination group.

switchboardlive_workflow-page_destinations_pane_expandgroup.png

Add Destinations

The green bar at the bottom of the destination group adds destinations to the specific Switchboard Cloud Destination group.

Note: The Viral StreamShare™ group is a unique group type with its own process for adding destinations.

switchboardlive_workflow-page_destinations_pane_add_destination_green_bar.png

Direct Click: Add destinations (social channels) to a group by clicking on the social channel icon in the green bar. This is the quickest and easiest way to add common social channels like Facebook, Twitch, YouTube, Twitter, and LinkedIn.

switchboardlive_workflow-page_destinations_pane_direct_click.png

Add Custom RTMP Destinations:

Click the RTMP button to add custom RTMP destinations to the desired group.

switchboardlive_workflow-page_destinations_pane_custom_rtmp_destinations.png

Plus Icon: gives access to the full destination menu.

switchboardlive_workflow-page_destinations_pane_plus_icon.png

New Destinations: This gives access to the other destination types that can be added to the group.

Existing destinations: This gives access to destinations already saved to the Switchboard cloud account.

Destinations

Icon: Each destination has a unique icon doubling as a link to that platform's page.

Clicking on the social icon works for natively added destinations like Facebook, Twitter, Twitch, YouTube, and LinkedIn.

switchboardlive_workflow-page_destinations_pane_click_icon.png

Name: The default name of the destination is pulled from the destination type during the initial authorization process. This is an internal label, only visible within the Switchboard Cloud application.

Destinations can be renamed so that it makes sense to you or other team members.

switchboardlive_workflow-page_destinations_pane_destination_name.png

Status Indicator: Displays the status of the destinations tied to your current workflow.

When you start the live stream, the destination will enter a start streaming state, indicated by the yellow pulse.

switchboardlive_workflow-page_destinations_pane_destination_propagating_stage.png

Visibility Toggle:

You can change the stream's visibility for destinations like YouTube and Facebook profiles. Click on the visibility toggle to change the status.

YouTube destinations have three states, Public, Unlisted and Private.

switchboardlive_workflow-page_destinations_pane_visibility_toggle_public.png

switchboardlive_workflow-page_destinations_pane_visibility_toggle_unlisted.png

Facebook personal profiles have two states, Public and Private.

Viewers: Number of viewers for the specific destination type while live streaming.

Worfkflow_page_Destinations_Pane_multistreaming_live_viewers_per-destination.png

Watch Icon: Click the watch icon to open and view the live broadcast video on the social platform.

switchboardlive_workflow-page_destinations_pane_multistreaming_live_view_per-destination.png

Info Button: Clicking on the info button opens the destination info menu, giving you access to more information about each specific destination, changing the destination name, starting and stopping streaming, and direct links to the live video if you are live streaming.

switchboardlive_workflow-page_destinations_pane_multistreaming_live_info_button.png

Go Live: Everyone's favorite button!

The Go Live button will remain gray and change to green when the workflow detects incoming live video from the live streaming encoder.

switchboardlive_workflow-page_destinations_pane_gray_go_live_button.png

Start streaming to a destination by clicking the Go Live button.

switchboardlive_workflow-page_destinations_pane_multistreaming_video_present_goLive_button.png

End Stream: Pat yourself on the back after completing a successful live broadcast.

To stop streaming to a destination, click the Stop Streaming button.

switchboardlive_workflow-page_destinations_pane_multistreaming_live_stopstreaming_button.png

Remove Destination: Click the remove destination to remove the destination from the group.

switchboardlive_workflow-page_destinations_pane_destination_remove_destination.png

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Workflow Page