Ever think about using Zoom as your "cloud" encoder to stream to Facebook, YouTube, LinkedIn Live, or Twitter? This article guides you through the process of streaming video from a Zoom Meeting to Switchboard Cloud.

Zoom is a great platform to host and conduct meetings/webinars, but it is different from your normal hardware or software encoder; think of it as a cloud encoder.

Zoom Prerequisites:

Zoom Pro account or higher and the latest Zoom Desktop Client for Windows or Mac.

You will need to ensure that you properly configure the Live Streaming option in Zoom for your meeting: to do so, follow the steps below!

Topics covered:

Configuring Zoom Custom Live Streaming

Going Live with Zoom and Switchboard Cloud

Updating the Streaming information in Zoom

How to Remove the Zoom Watermark

How to Remove RTMPS in Zoom
Freebie Guide

Zoom Meeting Settings:

STEP 1

Log into Zoom.

Select Settings from the upper left-hand menu option.

STEP 2

While in Settings, Click "In Meeting (Advanced)" from the menu.

Scroll down to the Allow live streaming meetings option.

STEP 3

Verify or enable "Allow live streaming meetings."

Note: If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator to make changes.

STEP 4

Enable the last option Custom Live Streaming Service.

When you enable this option, a pop-up will display right before you go live, allowing you to make any last-minute changes to the RTMP information.
👉🏽 TIP: Providing your stream details in the instructions field will be available right before you go live.

Click Save.

STEP 5

Then, scroll back to the top and select Meetings from the upper left-hand menu option:

STEP 6

Next, select "Personal Room" and "Live Streaming".

STEP 7

Click the Configure Custom Streaming Service button.

NOTE: To complete the next steps, log in to your Switchboard Account and grab the RTMP URL and Stream Key.

STEP 8

Copy and paste the RTMP URL and Stream Key from Switchboard Cloud into the appropriate fields in Zoom.

STEP 9

Insert the URL of your website domain in this field.

⭐️ Important: Make sure the URL begins with "https://"

STEP 10

Check the box to enable "configure the live stream during the meeting."

When you enable this option, a pop-up will display right before you go live, allowing you to make any last-minute changes to the RTMP information.

Click Save.

Going Live with Zoom and Switchboard Cloud

Now that ZOOM has been configured, you are ready to GO LIVE!

STEP 1

Depending on how you've set up your Zoom account, there are a few ways to start your Zoom Livestream.

Open Switchboard Cloud in a web browser.

Open up the Zoom application on a desktop.

👉🏽 Very important step.

👉🏽 Click the down caret and ensure that Use my Personal Meeting ID is checked off.

switchboard-cloud-zoom-click_startvideo_use_personal

Click New Meeting.

The Zoom application will open, and your meeting will begin.

STEP 2

Click the More... button on the Zoom meeting control toolbar.

STEP 3

Choose Live on Custom Live Streaming Service.

switchboard-cloud-zoom-live

STEP 4

At this step, verify that your streaming information(Server URL, Stream Key, and website URL) is correct. You can update if you need to make any last-minute changes before going live.

Click Save to continue.

👀Note: If you don't see a pop-up and Zoom starts live streaming, it means the "Configure live stream during the meeting" option was not enabled during the Zoom configuration step.

Zoom will start the connection to your Switchboard Cloud Account.

Now your live video should be present in the preview monitor of Switchboard Cloud.

switchboard-cloud-zoom_switchboard_confidence_monitor.png

STEP 5

Now that you've confirmed the connection, you're ready for the FUN PART!

MULTISTREAMING!

Select your desired destinations and press Go Live.

switchboard-cloud-zoom_switchboard_bulk_select

👍🏽 Within a few seconds, you'll be live on your social channels.

How to update the live streaming information in Zoom

On a Desktop web browser, log into your Zoom account.

Click meetings on the left side menu.

Select Personal Room.

Choose Live streaming.

Scroll down to Custom Streaming Service Configuration.

Click the edit button.

Log into Switchboard Cloud.

Open the appropriate workflow, copy the streaming information from your Switchboard Cloud account, and paste it into Zoom.

Click the green button to copy the RTMP URL and paste it into the Zoom Server URL field.
Click the green button to copy and paste the Stream KEY into the Zoom Stream KEY field.

Click Save.

🤝 CONGRATS! You have updated and reconfigured Zoom with the new workflow on your Switchboard Account.

⭐️ Next, test the connection by starting a meeting on Zoom and live stream it into Switchboard Cloud; the steps are explained above.

How to Remove the Zoom Watermark

Note: If you would like to update the watermark image (Zoom logo) displayed in the lower right corner of your video, please check out the following Custom Live Streaming Watermark article. Keep in mind that this is a free feature to enable, but you have to have a paid plan with more than 10 hosts, such as Business or Education.

How to disable RTMPS settings in Zoom

As and Administrator of a ZOOM account sometimes the sub-accounts will not have the ability to add a Custom Live Streaming Service like Switchboard.

Here are the steps to disable the encrypting (RTMPS) setting in your ZOOM admin account. Even though ZOOM recommends an RTMPS URL for Facebook and Facebook workplace, this is not a requirement for YouTube and Custom Live Streaming Service.

Open ZOOM

On the left panel, go to Settings.
Select: In Meeting (Basic).
At the top of the list, you should see this setting
"Required Encryption for 3rd party endpoints (SIP/H.323)"
Toggle the button to the "grey".
Congrats! You have disabled the encrypting(RTMPS) settings in your ZOOM account.