March 18, 2023 - Resolved
- We apologize for the inconvenience caused.
- Systems are back up and running. The login issue has been fixed.
- Please try to log in again.
- You may need to clear the cache in your web browser.
3/18/2023- We have received a few reports that the Cloud application is not loading; we are working hard to fix the issue.
March 12, 2023 - Resolved
- We apologize for the inconvenience caused.
- Systems are back up and running. The login issue has been fixed. Please refresh and try again.
3/12/2023- We have received a few reports that the Cloud application is not loading; we are currently looking into the issue.
February 26, 2023 - Resolved
2/26/2023- Switchboard Update
- Systems are back up and running. The login issue has been fixed. Please refresh and try again. RCA will be provided in 24 hrs.
- We apologize for the inconvenience caused.
- We will be actively monitoring.
2/26/2023- Switchboard Update
- The issue has been identified, and the fix is being implemented.
2/26/2023- We have received a few reports that the Cloud application is not loading; we are currently looking into the issue.
- If possible, please follow here for a status update: https://twitter.com/sbcstatus
August 18, 2022 - Resolved
8/18/2022- We have received a few reports that the Cloud application is not loading; we are currently looking into the issue.
- If possible, please follow here for a status update: https://twitter.com/sbcstatus
May 15, 2022 - Resolved
5/15/2022- We have received reports indicating an issue connecting to the Epiphan Webcaster X2. We are investigating this matter.
April 26, 2022
4/26/2022- Switchboard Update - RESOLVED
- We have received some reports of issues streaming to YouTube through direct API.
- We are actively investigating this issue.
- Current workaround - Add the YouTube channel as a Custom RTMP destination to your Switchboard account.
March 30, 2022
3/30/2022- Switchboard Update - 10:15 Am - RESOLVED
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We have deployed a patch that resolved the issue.
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Add the Facebook Group as a New destination or re-authorize by pressing the orange button.
PLEASE NOTE:
- We understand that the authorization process is slower than ideal.
- Please wait about 10-15 seconds for the authorization to complete.
- You may still receive an error message ( coming from Meta's side).
- Close the tab with the error message, you'll be able to see the Facebook Group added to the destination group in your Switchboard account.
3/30/2022- Switchboard Update
- There appears to be a known bug on the Meta side that is impacting this feature within our application. We are working on a workaround to patch this current issue while the Meta team works to resolve the issue.
https://developers.facebook.com/support/bugs/535312621229753/?join_id=fc41bbe1d7497c
3/30/2022- Switchboard Update
- We have received reports with issues with Facebook Groups becoming unauthorized.
- We are actively investigating this issue.
March 7, 2022
3/7/2022- Switchboard Update - Resolved
- The issue was identified and a fix was deployed.
3/7/2022- Switchboard Update @2:00 pm
- We have received reports with issues receiving new ingestions.
- We are actively investigating this issue.
November 28, 2021
11/28/2021 - Switchboard Update @ 12:38 PM EDT - RESOLVED
- Systems are back up and running.
- We will be actively monitoring and will report findings once identified.
11/28/2021 - Switchboard Update @ 11:00 am EDT
- We are investigating a sitewide issue at the moment.
- If possible, please follow here for a status update: https://twitter.com/sbcstatus
October 2021
10/5/2021 - Switchboard Update @ 12:00 pm EDT - RESOLVED
- We have received reports with issues going live via Twitter.
- We are actively investigating this issue.
10/4/2021-Switchboard Update @ 12:30 pm EDT- RESOLVED
- We have received reports that Facebook is down.
10/4/2021 -Switchboard Update @ 12:05 pm EDT