March 18, 2023 - Resolved

• We apologize for the inconvenience caused.
• Systems are back up and running. The login issue has been fixed.
• Please try to log in again.
• You may need to clear the cache in your web browser.

3/18/2023- We have received a few reports that the Cloud application is not loading; we are working hard to fix the issue.

March 12, 2023 - Resolved

• We apologize for the inconvenience caused.
• Systems are back up and running. The login issue has been fixed. Please refresh and try again. 

3/12/2023- We have received a few reports that the Cloud application is not loading; we are currently looking into the issue.

February 26, 2023 - Resolved

2/26/2023- Switchboard Update 

• Systems are back up and running. The login issue has been fixed. Please refresh and try again. RCA will be provided in 24 hrs.
• We apologize for the inconvenience caused.
• We will be actively monitoring.

2/26/2023- Switchboard Update

• The issue has been identified, and the fix is being implemented.

2/26/2023- We have received a few reports that the Cloud application is not loading; we are currently looking into the issue.

• If possible, please follow here for a status update: https://twitter.com/sbcstatus

August 18, 2022 - Resolved

8/18/2022- We have received a few reports that the Cloud application is not loading; we are currently looking into the issue.

• If possible, please follow here for a status update: https://twitter.com/sbcstatus

May 15, 2022 - Resolved

5/15/2022- We have received reports indicating an issue connecting to the Epiphan Webcaster X2. We are investigating this matter.

April 26, 2022

4/26/2022- Switchboard Update - RESOLVED

• We have received some reports of issues streaming to YouTube through direct API.
• We are actively investigating this issue.
• Current workaround - Add the YouTube channel as a Custom RTMP destination to your Switchboard account.

March 30, 2022

3/30/2022- Switchboard Update - 10:15 Am - RESOLVED

• We have deployed a patch that resolved the issue.

• Add the Facebook Group as a New destination or re-authorize by pressing the orange button.

PLEASE NOTE:

• We understand that the authorization process is slower than ideal.
• Please wait about 10-15 seconds for the authorization to complete.
  • You may still receive an error message ( coming from Meta's side).
  • Close the tab with the error message, you'll be able to see the Facebook Group added to the destination group in your Switchboard account. 

3/30/2022- Switchboard Update

• There appears to be a known bug on the Meta side that is impacting this feature within our application. We are working on a workaround to patch this current issue while the Meta team works to resolve the issue.
  https://developers.facebook.com/support/bugs/535312621229753/?join_id=fc41bbe1d7497c

3/30/2022- Switchboard Update

• We have received reports with issues with Facebook Groups becoming unauthorized.
• We are actively investigating this issue.

March 7, 2022

3/7/2022- Switchboard Update -  Resolved

• The issue was identified and a fix was deployed.

3/7/2022- Switchboard Update @2:00 pm 

• We have received reports with issues receiving new ingestions.
• We are actively investigating this issue.

November 28, 2021

11/28/2021 - Switchboard Update @ 12:38 PM EDT - RESOLVED

• Systems are back up and running.
• We will be actively monitoring and will report findings once identified.

11/28/2021 - Switchboard Update @ 11:00 am EDT 

• We are investigating a sitewide issue at the moment.
• If possible, please follow here for a status update: https://twitter.com/sbcstatus

October 2021

10/5/2021 - Switchboard Update @ 12:00 pm EDT - RESOLVED

• We have received reports with issues going live via Twitter.
• We are actively investigating this issue.

10/4/2021-Switchboard Update @ 12:30 pm EDT- RESOLVED

• We have received reports that Facebook is down. 

10/4/2021 -Switchboard Update @ 12:05 pm EDT